New Approaches: Using Video to Connect Youth to Work
  • Partners
    • Hack the Hood
    • Winnow Design Studio
    • CWIB Workforce Accelerator Fund
  • Research
    • Timeline
    • Reflecting on the Process
    • How you might DIY
  • Insights
    • Hack the Hood's Special Sauce
    • Challenges that Disconnected Youth Face
    • Personas
    • Design Principles for Connecting Youth to Work
  • Ideas
    • Develop a Mentor Matrix
    • Spark a Paradigm Shift
    • Demonstrate Soft Skills
    • Capture Individual Stories
    • Recruit Disconnected Youth
  • Videos
  • Get the Full Report

USER CENTERED DESIGN- HOW YOU MIGHT DIY

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Things anyone can do to improve their process
  • Good brainstorms
  • Prototyping
  • Asking better questions
  • conducting good interviews
  • Seek feedback from others, including people various
    levels of the organization to build consensus and common language

Advanced skills

  • Extreme interviews
  • Synthesis

Places people get hung up
  • Can’t get past their own assumptions
  • Creating the right environment for a deep interview
  • Only one person gets to hold the market
  • Framing brainstorming question too broadly
  • Not drawing from concrete experience in the right way
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