USER CENTERED DESIGN- HOW YOU MIGHT DIY
Things anyone can do to improve their process
Advanced skills
Places people get hung up
- Good brainstorms
- Prototyping
- Asking better questions
- conducting good interviews
- Seek feedback from others, including people various
levels of the organization to build consensus and common language
Advanced skills
- Extreme interviews
- Synthesis
Places people get hung up
- Can’t get past their own assumptions
- Creating the right environment for a deep interview
- Only one person gets to hold the market
- Framing brainstorming question too broadly
- Not drawing from concrete experience in the right way